Access to Justice is one of the most trying challenges of our time, with a legal system that is still impenetrable for the average American. Erika Rickard is certainly making a dent in the problem, and then some. As the leader of The Pew Charitable Trusts’ pilot project focused on modernizing the civil legal system, Erika is promoting online dispute resolution to resolve cases at lower costs and without further clogging courthouse dockets. She also works on tools that guide underserved populations through legal information in plain language. Erika’s experience at Harvard’s Access to Justice Lab and the Massachusetts Access to Justice Commission prepared her for her work at Pew, where her innovations can have a nationwide impact.