Janet Accardo recently retired as library director at Skadden, after having been a mainstay of library professionalism in New York for more than four decades—at only two places, Ernst & Young (1972-1992) and Skadden (1992-2016). She joined Ernst & Young after undergraduate studies at Wellesley College and the College of Wooster (English Literature/Letters) and graduate studies at SUNY Albany (MLS). The ancient aphorism “suaviter in modo, fortiter in re” (civil in style, solid in substance) might well have been crafted for Janet. She serves as a reminder that, on the one hand successful information professionals must never stop acquiring and expanding their stores of technical knowledge, management expertise, strategic vision and budgetary precision, and on the other that these vital skills are not inconsistent with civility, courtesy, good humor, and graciousness even now—indeed, especially now.