As the head of the State Bar of Arizona’s Lawyer Assistance Program, Roberta Tepper plays an unsung role in the legal world. She organizes mentorship programs and advises members on key practice management skills that law school might not have covered. Her career spans a wide variety of roles that inform her current expertise. Roberta practiced as an Assistant District Attorney in North Carolina and worked as a court administrator in Delaware prior to joining the State Bar of Arizona as bar counsel. These varied experiences have shaped Roberta into an exemplar of practice management advice. Her insightful questions aid legal professionals in navigating opportunities to improve legal services and have helped inspire legal tech companies to improve their products and services. We are excited that Roberta will be bringing this expertise to bear as Co-Vice Chair of ABA TECHSHOW 2020.